Support

We’re here to help.

Having trouble with CalorieFlow? Get in touch and you’ll usually hear back within 24 hours.

Email support

Describe what’s happening and, if you can, include a screenshot. It helps us fix things faster.

Usually replies within 24 hours

Common issues

App not syncing with Apple Health
Make sure you’ve granted all necessary permissions in Settings → Privacy & Security → Health.
TDEE calculation seems off
Double-check your activity level and make sure your weight is entered correctly.
Where did Plates and Scale go?
Since version 1.50 they live together in the Foods tab. Use the Plates / Scale switch at the top.
App crashes on startup
Try force-closing and reopening the app, or restart your device.